When a consumer’s OTT video stream starts rebuffering, or suffers packet losses resulting in degraded quality, it’s often hard to know where to direct blame. The problem is typically caused by congestion somewhere between the content’s originating server and the consumer’s receiving device. But exactly where in the chain of transit that congestion is occurring, and more importantly who is responsible and why, can be difficult even for engineers — and virtually impossible for consumers — to ascertain.
Back when it appeared the FCC was poised to classify interconnection arrangements between last-mile ISPs and third-party transit and content providers as a new, distinct type of Title II service the question of liability for congestion in the chain of transit suddenly became urgent for those involved in wholesale traffic exchanges.
Fearing the new classification would leave them at a disadvantage in negotiating interconnection agreements with content delivery networks (CDNs) and other transit providers and worried they’d be blamed for problems occurring elsewhere in the transit chain, ISPs rushed to the FCC to insist that any new rules regarding traffic exchanges cover both parties to the exchange. Read More »