FCC chairman Tom Wheeler read emails from a widow and an angry cable customer to make his point that there was no competition in the set-top market. He said that contrary to MVPD assertions, his proposal changes nothing about the MVPD business model but is instead “all about whether the standard for set-top boxes should be a closed standard or an open standard.”
Source: Wheeler Hammers ‘Noncompetitive’ Set-Top Market | Broadcasting & Cable